Mobile technology is essential to ensure your company is relevant in the current marketplace. Technology has brought many innovations in the last couple of years. Taxis are not an exception. Your taxi will stand out from other competitors by being able adapt quickly to the latest services, such as Uber-like or car rental firms that offer similar services for less while still providing better service to customers than traditional taxi businesses.
There are many different kinds of taxi apps available on the market. But, there is one kind that is for established businesses that are in dire need. This app allows customers to book rides and grow the number of customers they serve. It also helps drivers discover fares that are more likely than they have ever before.
The team behind the development was aware of the differing requirements of both drivers and passengers that led to two distinct apps. This provides better-customized features to both of the parties involved, giving you an the opportunity to access exactly what you require without interruptions or distractions.
Essential Features for Driver Apps
In a world where taxis continue to experience increased competition an important aspect in maintaining loyalty to customers is to ensure that drivers have access and control over their app. Driver-friendly features help customers concentrate more on their work, making it easier for them. This results in greater service quality.
Vehicle Tracking System (GPS)
Mobile apps are preferred by drivers as they work well and are ideal for their jobs. GPS tracking devices can pinpoint the passenger’s exact location. However, once they have shared their consent, it’s much easier for drivers to locate the person at any point in time.
The Availability Button
Drivers are now able to use their smartphones to make themselves available for any new requests, and to get more information. They’ll now be informed when there is a request. This gives them the chance to locate a new fare as well as all information such as location.
Driver Dashboard
With this new feature, drivers will now be able to know how they compare to others in terms of overall performance, and receive useful statistics and information about their journeys. Additionally, they can read the customer feedback from previous rides for any negative or positive feedback from riders before deciding if it is something to improve on moving forward.
Email & SMS Alerts
Important messages from passengers will be communicated to the cabs via SMS or email notifications. They are also able to reply to these inquiries with an accept/ decline option using a simple interface, which is great for both the parties of the transaction.
Start/End your ride
Maps can be a simple way to find your destination. It also shows the locations for pickup and drop-off, making it much easier for all affected.
Accept/Decline Cab Requests
When a customer requests transport they’ll know whether or not it’s been accepted in a matter of seconds. If the driver is unable to respond within 15-30 minutes of receiving the message via the app, this indicates that there aren’t any cars in the area that are able to be able to transport them.
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